All Systems Operational
Uptime over the past 90 days. View historical uptime.
Internet Connectivity Operational
90 days ago
99.92 % uptime
Today
FTTC (Fibre to the Cabinet) ? Operational
90 days ago
100.0 % uptime
Today
FTTM (Fibre to the Mast) Operational
90 days ago
99.91 % uptime
Today
FTTP (Fibre to the Premises) Operational
90 days ago
99.89 % uptime
Today
Ethernet Services ? Operational
90 days ago
99.89 % uptime
Today
Digital Phone Services Operational
Digital Phone Services (VoIP) ? Operational
Network & Infrastructure Operational
DNS Servers ? Operational
Email Servers ? Operational
Core Network ? Operational
Website Hosting & Colocation Operational
Plesk Server(s) ? Operational
Customer Support Operational
Call Centre Operational
Live Chat Operational
Ticket Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Hosting Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:01 GMT
Scheduled - We are again undergoing some upgrades and maintenance to our plesk hosting servers. We expect services to be available again in 2-4 hours.
Mar 12, 21:48 GMT
Mar 12, 2023
Mar 11, 2023

No incidents reported.

Mar 10, 2023
FTTM : Croker Hill Repeater - Power Cut
Resolved - Unfortunately due to the heavy snow fall over the last 48 hours, emergency road closures were in place preventing both Electricity North West and ourselves from reaching the mast site.

Upon reaching repairs were carried out to the damage power cable and also our battery backup UPS which didn’t survive the power surge.

Power has been re-connected but without UPS. Plans will be put in place to schedule further maintenance next week in order to replace the damaged equipment.

Service is now fully operational again.
Mar 10, 18:27 GMT
Identified - We have been informed of a power cut to our equipment and other properties on Croker Hill, Sutton. Electricity North West has informed us of damage to the power cable and they are in the process of dispatching a repair team.
Mar 10, 12:39 GMT
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